Delivery Policy

Thank you for choosing Buds and Florets for your floral and cake delivery needs. This Delivery Policy outlines important information regarding the delivery of our products.

Order Processing and Delivery Times

1. Order Processing: Orders placed before 5 PM IST (Indian Standard Time) on a business day will be processed and considered for delivery on the same day. Orders placed after 5 PM IST will be processed the next business day.

2. Delivery Times: Deliveries are typically made between 11 AM and 5 PM IST. Specific time slots may be available for an additional fee and must be requested at the time of ordering.

3. Delivery Days: We deliver throughout the week, including weekends and holidays, based on availability and local regulations.

Delivery Areas

1. Local and National Delivery: We deliver to all major Indian cities.

2. International Delivery: We offer international delivery services to select cities. Please contact us directly or check our website for available destinations and terms.

Delivery Charges

1. Local and National Delivery: A standard delivery charge applies based on the delivery location within India. Additional charges may apply for specific delivery time slots or urgent deliveries.

2. International Delivery: Charges vary based on the destination and the size of the order. Please contact us for a quote or refer to our website for detailed information.

Delivery Confirmation

1. Notification: Once your order is dispatched, we will send you a confirmation email or SMS with the expected delivery date and tracking information (if available).

2. Recipient Availability: It is important that someone is available at the delivery address to receive the order. If the recipient is not available, we may leave the delivery with a neighbour or in a safe place, or attempt delivery on the next business day. In such cases, a delivery attempt notification will be left at the recipient's address.

3. Delivery Receipt: Upon delivery, please ensure that the recipient inspects the package immediately. If there are any issues with the delivery, please notify us within 2 hours of receipt.

Contact Information

If you have any questions or concerns about our Delivery Policy, please contact us at:

Buds and Florets, Indira Nagar,

Lucknow, Uttar Pradesh, 226016

7706960048,

care@budsandflorets.com

This document was last updated on 04-07-2024.